Frequently asked questions
Visiting, arrival & practical information
Visiting hours, who can visit, parking, belongings pickup and our pharmacy, in one place.
Visiting hours
What are the visiting hours at Cedar Grove Recovery?
Visits are held on Fridays from 3:00 to 5:00 p.m. Clients become eligible for onsite visitation after their first seven days at Cedar Grove.
When can my loved one have visitors?
Clients become eligible for onsite visitation after their first seven days at Cedar Grove. After that, visits are on Fridays, 3:00 to 5:00 p.m.
Who can visit
Who is allowed to visit?
Visits are scheduled through the patient's counselor. Every visitor must be approved and have a valid Release of Information authorization on file, and patients may also coordinate their approved visitors with their counselor. Visitors sign in, agree to protect other patients' privacy and wear a visitor badge. Bags and items may be checked.
Family involvement
How is family involved in treatment?
Family programming runs every week for family members and other support people. A family session with your clinician can be arranged on request, in person or virtually. Family can join programming once you've signed a release of information.
Visitor parking
Where do visitors park?
Visitors may park in any available space in the large parking lot directly in front of the building. The address is 4112 Fern Valley Rd, Louisville, KY 40219.
Belongings pickup
How do I pick up my loved one's belongings?
Belongings may be picked up at the reception window inside the main building. If no one is at the window, press the doorbell or pager button on the wall for assistance. Pickup is available 24 hours a day, although daytime and evening pickup is preferred.
Can someone else pick up belongings for a client?
Yes. If someone other than the client is picking up the belongings, a valid Release of Information authorization must be on file.
Pharmacy
Which pharmacy does Cedar Grove Recovery use?
St. Matthews Pharmacy, Louisville, Kentucky.
Questions about treatment at Cedar Grove
If your question isn't here, admissions answer 24 hours a day, every day of the year.
Frequently asked questions
What types of addiction do you treat?
We treat a wide range of substance use disorders, including:
Do I need medical detox before starting treatment?
If you’re physically dependent on alcohol, opioids, or certain prescription drugs, medical detox may be your safest starting point. Our admissions team will assess your needs and guide you to the right level of care, including detox if needed.
How long does treatment last?
Treatment timelines can vary based on your individual needs, goals, and the level of care required. Generally:
What is outpatient treatment, and do you offer it?
Yes, Cedar Grove Recovery offers outpatient addiction treatment. Outpatient care allows clients to live at home or in a sober living environment while attending scheduled therapy and support sessions. It’s ideal for those stepping down from residential care or for individuals with less intensive treatment needs.
What is medication-assisted treatment (MAT), and do you offer it?
Yes. We provide MAT using FDA-approved medications like Suboxone, buprenorphine (Subutex), and Vivitrol. MAT helps reduce cravings and manage withdrawal symptoms, especially for those recovering from opioid or alcohol use. MAT is most effective when paired with counseling and therapy.
Will Medicaid cover treatment?
Yes. Cedar Grove Recovery proudly accepts Medicaid, making treatment more accessible to individuals and families across Louisville. Our admissions team can verify your coverage and walk you through the process with clarity and compassion.
What happens after I finish treatment?
We provide comprehensive aftercare support. Discharge planning starts at admission. A member of your care team offers to meet with you every week to plan what comes next. Before you leave, the team identifies your next level of care, makes referrals and schedules follow-up appointments when possible. They also work to keep your medications going so care isn't interrupted. Before you leave, you receive a written discharge plan.
Do you offer treatment for co-occurring disorders?
Yes. Our dual diagnosis care supports clients with both addiction and mental health challenges. Treating both conditions simultaneously leads to better outcomes and a stronger foundation for recovery.
Is there a minimum age?
Yes. Patients must be 18 or older.
Do you accept pregnant women?
Yes. Cedar Grove Recovery accepts pregnant women, and pregnant women are prioritized for evaluation. Before admission, our admissions team talks through the medical information our clinical team needs to plan safe care for you and your baby. If you have an OB provider, care is coordinated with them throughout the stay, and when opioid use is involved, medication treatment is used where indicated.
Can couples go to treatment together?
Yes. Couples can enter treatment at Cedar Grove Recovery together. Each person receives their own individualized treatment plan.
How do I get started?
Starting is simple. Call us, fill out our contact form, or verify your insurance online. Our admissions team will guide you through each step, from your initial assessment to your first day of care, without pressure or judgment.
What should I bring?
Bring comfortable clothing (shirts, pants and shoes are worn at all times) and sealed snacks if you like. Laundry detergent is provided.
These items aren't allowed:
- anything containing alcohol, such as perfume, cologne and some lotions
- aerosols
- razors, nail clippers and other sharp items
- nail polish and mirrors
- hair dryers and flat irons
- candles
- energy drinks and pre-workout
- glass items
- refillable vapes
- anything not in its sealed original packaging
Clothing with drug, alcohol, gang or explicit themes isn't allowed. If you're missing something, that's not a reason to stay away — tell admissions and they'll help you sort it out.
Can I bring my phone?
Yes. Phones, laptops, tablets and other devices with cameras are stored securely during your stay to protect everyone's privacy. Calls with people you've authorized are scheduled around treatment activities.
Can I bring my own medications?
Yes. Bring them in the original, labeled packaging. At admission the attending provider reviews everything you bring, including vitamins, supplements and over-the-counter products, and decides what continues during your stay.
Can I smoke or vape?
Yes, at set times in designated areas, with staff supervision. Your nicotine products are stored securely between those times, and lighters stay with staff. Refillable vapes and vape juice aren't allowed.
Can you meet dietary needs?
Yes. A registered dietitian approves the menus. Gluten-free, diabetic, lactose-free and vegetarian options are available, and you can ask for an alternative at every meal. Cultural and religious needs are accommodated.
Can family send mail or drop things off?
Yes. Family and friends can send mail and packages or drop items off. You open your own mail and packages, with staff present to check for anything that isn't allowed.
Will you tell callers I'm here?
No. Staff won't confirm that anyone is a patient without that person's written authorization.
Can my family get updates?
Only with your written consent naming who can receive information and for what purpose. A general consent doesn't cover family; you sign a specific consent for each person.
Still have questions?
We’re here to help. If you didn’t see your question listed above, reach out anytime. Whether you’re just exploring options or ready to begin treatment, Cedar Grove Recovery is here for you—with clarity, care, and real answers. Call 502.317.8031 or connect with us online.
Still have questions?
Admissions answer 24 hours a day, every day of the year. We can talk through your situation and what starting would look like.